Return instructions

Submit a return request

Click the profile icon in the store's navigation, or go to the refund policy or a returns page, and then request a return.

Please use the following link to access your order history:

Click here

1. In the Email field, enter your email address, and then click Continue.
2. In your email account, open the email sent from our store and copy the six-digit verification code included in the email.
3. Go back to the online store, and then enter a six-digit verification code.
2. Click the order that you want to submit the return for.
3. If your order has more than one item, then select the items that you want to return.
4. Select a return reason and add a note for the store.
5. Click Request return.

Once your return request is approved, we will promptly send
you a return label for your convenience. Please be aware that if you choose to
use this label, the cost of the label will be deducted from the total refund
amount unless the product is deemed damage/defective.

If you have any questions or require further
assistance, please do not hesitate to reach out to us. Your satisfaction is
important to us, and we are here to assist you throughout the return process.