A dripping KOHLER faucet or a shower that will not hold temperature is usually a cartridge, not a faucet. Cartridges are inexpensive and the repair is well within reach for most people — once you know which one you need.
Start with the faucet model, not the part
KOHLER part numbers are not guessable from the outside of a faucet. Work from the model number instead:
- KOHLER model numbers begin with K- followed by digits, sometimes with a finish suffix such as -CP for polished chrome or -BN for brushed nickel.
- Look under the sink on the faucet body, on the underside of the escutcheon, or on the original paperwork.
- The finish suffix does not affect which cartridge you need — the base number does.
- On a shower, the trim model and the valve model are different numbers. The cartridge belongs to the valve.
Common KOHLER valve platforms
-
Rite-Temp — KOHLER's pressure-balancing shower valve. If your shower will not hold temperature when someone runs a tap elsewhere, the pressure-balancing unit inside the Rite-Temp valve is the part to look at. Service kits are available and are a far smaller job than replacing the valve.
-
Ceramic disc cartridges — used across most modern KOHLER sink faucets. They rarely wear out but can be damaged by grit after plumbing work, which shows up as a drip or a stiff handle.
-
AquaPiston canister — the toilet flush system. There is no flapper; if it leaks you replace the canister seal.
Two things that are not the cartridge
Before you order, rule these out — they are cheaper and more common:
-
A weak or uneven stream is usually a blocked aerator. Unscrew it, rinse the screen, refit. Try this first.
-
A pull-down spray head that dribbles or will not switch modes is usually the spray head or its hose, not the cartridge.
A genuine cartridge fault normally shows up as a constant drip from the spout with the handle fully off, a handle that has become stiff or loose, or hot and cold that no longer mix properly.
Before you start the repair
-
Shut off the supply at the stops under the sink, or at the main for a shower, and open the faucet to release pressure.
-
Plug the drain so retaining clips cannot disappear down it.
-
Some cartridges need a puller. If it will not come out with steady hand pressure, get the tool rather than levering — a damaged valve body turns a cartridge job into a wall-opening job.
-
Photograph the old cartridge from the side and end before you fit the new one, and note its orientation. Fitted 180° out, hot and cold will be reversed.
Older and discontinued faucets
KOHLER supports parts for a long time, and many cartridges for discontinued faucets are still available. If a model has genuinely been superseded there is often a current equivalent that fits. Send us the model number and we will check what is still supplied before you decide whether to repair or replace.
Browse our selection: Repair Parts | KOHLER Products
Shop KOHLER cartridges & valves